Capillary Technologies Promotes Siddhant Jain to Chief Customer Officer, Asia
21.10.2024 - 06:02:00
is pleased to announce the promotion of Siddhant Jain to Chief Customer Officer, Asia. With over 13 years of dedicated service, Siddhant has been instrumental in shaping the company’s customer success strategy, driving transformation, and fueling growth.
Siddhant began his journey at Capillary in 2011 and quickly rose into leadership roles, where his contributions have been key to enhancing account management and operational excellence. Over the past year and a half, he has successfully led the Customer Success organization, establishing a robust farming cadence and building a strong operational framework. His leadership in the Asia region has been instrumental in creating a self-sustaining, high-performing business unit.
Reflecting on his journey, Siddhant Jain shared:
“Working with Capillary has been an incredible journey, and I’m proud to have contributed to our mission of delivering exceptional customer experiences. I’m grateful for the opportunity to lead the Asia region and build on the strong foundation we’ve established. I look forward to continuing our efforts to drive innovation and deepen our relationships with customers, positioning Capillary as the leading loyalty company in the world.”
Commenting on Siddhant’s promotion, Aneesh Reddy, Founder & CEO of Capillary Technologies, said:
“Siddhant has been instrumental in expanding our footprint in Asia while supporting key growth initiatives in the US and EU. His strategic vision and focus on building sustainable, customer-centric processes have been crucial to our success. We are confident that under his leadership, the region will continue to thrive, achieving greater growth and customer success.”
With Siddhant at the helm of Customer Success for Asia, Capillary Technologies is confident in its ability to seamlessly deliver exceptional value to customers through its loyalty program software, maintaining a strong growth trajectory, driving innovation, and helping brands enhance customer engagement globally.
About Capillary Technologies
Capillary Technologies, founded in 2012, is a global leader in AI-powered loyalty management and customer engagement solutions, serving over 400 clients across retail, hospitality, and consumer goods. With operations in 30+ countries, Capillary powers 100+ enterprise-scale loyalty programs for brands like Tata Digital, Shell, Domino’s, and Dell. Recognized by Forrester, Gartner, and Everest Group, Capillary’s suite drives personalized experiences and long-term customer value. Its acquisition of Brierley in 2023 strengthened its consultancy services, making Capillary the preferred loyalty solution for enterprise brands, impacting over 1 billion loyalty members globally.
Siddhant began his journey at Capillary in 2011 and quickly rose into leadership roles, where his contributions have been key to enhancing account management and operational excellence. Over the past year and a half, he has successfully led the Customer Success organization, establishing a robust farming cadence and building a strong operational framework. His leadership in the Asia region has been instrumental in creating a self-sustaining, high-performing business unit.
Reflecting on his journey, Siddhant Jain shared:
“Working with Capillary has been an incredible journey, and I’m proud to have contributed to our mission of delivering exceptional customer experiences. I’m grateful for the opportunity to lead the Asia region and build on the strong foundation we’ve established. I look forward to continuing our efforts to drive innovation and deepen our relationships with customers, positioning Capillary as the leading loyalty company in the world.”
Commenting on Siddhant’s promotion, Aneesh Reddy, Founder & CEO of Capillary Technologies, said:
“Siddhant has been instrumental in expanding our footprint in Asia while supporting key growth initiatives in the US and EU. His strategic vision and focus on building sustainable, customer-centric processes have been crucial to our success. We are confident that under his leadership, the region will continue to thrive, achieving greater growth and customer success.”
With Siddhant at the helm of Customer Success for Asia, Capillary Technologies is confident in its ability to seamlessly deliver exceptional value to customers through its loyalty program software, maintaining a strong growth trajectory, driving innovation, and helping brands enhance customer engagement globally.
About Capillary Technologies Capillary Technologies, founded in 2012, is a global leader in AI-powered loyalty management and customer engagement solutions, serving over 400 clients across retail, hospitality, and consumer goods. With operations in 30+ countries, Capillary powers 100+ enterprise-scale loyalty programs for brands like Tata Digital, Shell, Domino’s, and Dell. Recognized by Forrester, Gartner, and Everest Group, Capillary’s suite drives personalized experiences and long-term customer value. Its acquisition of Brierley in 2023 strengthened its consultancy services, making Capillary the preferred loyalty solution for enterprise brands, impacting over 1 billion loyalty members globally.
